Refund policy

Refund Policy

At Veda Structure, we strive to ensure customer satisfaction. If you're not satisfied with your purchase, we offer a hassle-free 10-day return policy. Below are the specific return policies for different items:

Loose Gemstones and Ready-to-Ship Items

  • Return Window: Items can be returned within 30 days for a full refund.
  • Conditions: Items must be returned in their original condition, with no changes, damage, scratches, or signs of use. All packaging, documentation, certifications, and the original certificate must be included.

Bracelets and Rudraksha

  • Return Window: Items can be returned within 7 days for a full refund.

Yagya/Puja, Astrology Reports, or Astrology Services

  • Cancellation Policy: Orders can be canceled within 12 hours of booking.

Important Notes

  • Customized orders or altered items are not eligible for returns.
  • Items that are damaged or used will not qualify for a full refund.
  • Shipping charges, taxes, and duties are non-refundable.
  • Refunds will be processed within 7 working days from the date of receiving the returned items.

For any further questions or queries, please contact our customer support team.

Terms of Service

Welcome to Veda Structure! By using our website and services, you agree to the following terms.

1. Introduction

This website is owned and operated by Veda Structure. The terms "we", "us", and "our" refer to Veda Structure. By accessing or using our website, you agree to comply with these terms.

2. Privacy Policy

We respect your privacy. Please refer to our Privacy Policy to understand how we collect, use, and protect your information.

3. Eligibility

Users must be at least 18 years old to access our services. By using our website, you confirm that you meet this age requirement.

4. Prohibited Use

You agree not to use our website for illegal or unauthorized purposes, including but not limited to:

  • Violating any laws or regulations.
  • Infringing on our intellectual property rights.
  • Uploading viruses or harmful code.
  • Harassing, defaming, or harming others.
  • Compromising the website’s security or operations.

5. Membership and Account

Your account is for personal use only. You are responsible for maintaining the confidentiality of your account information and any activities under your account.

6. Termination

We reserve the right to terminate or suspend your account if you violate these terms. Termination does not entitle you to refunds.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content or practices. Use these links at your own risk.

8. Intellectual Property

All content on our website, including text, images, and graphics, belongs to Veda Structure. You may not use our content without prior written permission.

9. Disclaimer of Warranties and Limitation of Liability

Our website and services are provided "as is." We do not guarantee uninterrupted or error-free service. We are not liable for damages resulting from the use of our site.

10. Changes to Terms of Service

We may update these terms from time to time. Continued use of the website implies acceptance of updated terms.

11. Contact Us

For any questions or concerns about these terms, please reach out to us at support@vedastructure.com. +919621340116.

Veda Structure

By using our website, you agree to these Terms of Service.